The Importance of Wi-Fi Connectivity in Healthcare and Hospitality Sectors

The Internet is playing an important role in every sector. Seamless Wi-Fi connectivity is a critical component in any business environment today. This is more so in healthcare and hospitality where close interaction is required between the establishment and the visitors. In both sectors, Wi-Fi plays a crucial role in running the business and increasing operational efficiencies. It is therefore only fitting that the importance of Wi-Fi in both cases be taken up separately. Using WiFi to push and receive data from at-home technology or on-site critical machines. Wi-fi connectivity enables healthcare organizations to improve the information sharing between man and machine – streamlining hospital processes and alleviating staff workloads while improving patient care.

Healthcare Wi-Fi Connectivity

Most state of the art medical equipment is today run over the Internet of Things where a strong and stable Wi-Fi network is almost mandatory. Even the most basic devices like glucose monitors and insulin pumps today are designed to operate on Wi-Fi. Healthcare professionals also depend on fast connectivity to access medical records and data quickly and efficiently. When data between various departments can be coordinated quickly, patient care is automatically optimised. All these factors should be taken into account when a healthcare Wi-Fi network is installed.

However, it has to be kept in mind that a hospital database has records of patients which are confidential. Hence, stringent Wi-Fi security norms should be in place. One of the ways to do so is to have the main network encrypted to stop external access to the healthcare center’s core activities. Professionals using personal devices should be allowed limited access on a “need-to-know” basis only.

Another aspect that is unique to hospitals is “dead spots” for Wi-Fi on the premises. Elevators, large metal structures, and machines and lead-lined radiology rooms are all locations where Wi-Fi signals are usually weak. Solutions for hospital Wi-Fi should have the means to get around this problem. 

Hospitality Wi-Fi connectivity

A study conducted in 2013 just around the time that the exponential boom in smartphone usage was taking off has an interesting statistic. It showed that 94% of hotel guests around the world put a strong and stable Wi-Fi network connectivity as their priority when they check-in. Hence, if hotel owners ignore this aspect, they will be missing out on a host of business opportunities.

There are two aspects to Hospitality Wi-Fi solutions.

The first is from the standpoint of guests. In any top-end hotel, around 90% of occupancy is from business travellers and poor Wi-Fi connectivity means poor communications and data transfer, something that will affect their business. Even leisure travellers want good Wi-Fi signals in their rooms to access emails and social media platforms. Wireless connectivity is playing an important role in the hospitality industry for all

Next, a good Wi-Fi system is critical to hotels or resorts for their internal operations and excellent customer service. Guests can avail remote-check-in facilities from their mobile phones or a kiosk on the premises without having to go through an elaborate front-desk process. They can even use GPS to locate the swimming pool or gym or restaurants. 

It is essential that experts be consulted before setting up a Wi-Fi network. Tek Support is one such company that provides optimised healthcare and hospitality Wi-Fi solutions along with the latest technologically advanced equipment. They offer comprehensive services, starting from understanding specific needs to designing the network to the installation of the systems.

The Future

Adopting advanced WiFi on a more significant scale can enable healthcare facilities to achieve their “healthcare of the future” goals, ensuring that their networks are flexible, scalable, and reliable enough to manage their demands both today and tomorrow. WiFi standards have advanced at a rapid rate in recent years, with 802.11ac leading the way in meeting the requirements for many connected healthcare scenarios. As Wave 2 becomes more prevalent this will expand WiFi capabilities even further for critical, high-bandwidth applications in the healthcare industry. The introduction of HaLow, the low-power wide-area WiFi standard, will also be important as healthcare organisations look to adopt Internet of Things applications on a wider scale. Providing a lower cost option designed to send small amounts of data over a greater distance, HaLow is perfect for connecting wearables and similar technologies which can further increase the information available about a patient’s wellbeing, while reducing workloads on staff.