Instagram is a popular social media networking site. With every passing day, it is soaring in popularity. It has more than 700 million active users. Just like other social media sites, Instagram too gets requests for help from their users.
Even if 1 in 100 of them seeks help from Instagram once a year, they will receive 18, 00 request per day. It is simply a massive flood of requests. Engaging with millions of followers is not possible with a team of a few; instead they require an army to deal with them. Instagram has a robust help centre to answer your queries and help you when it is needed most. Yes, it is possible to reach out to Instagram help centre over telephone or via Instagram customer support email.
It’s not difficult to contact Instagram support centre. However, getting a response to your problem or query means waiting long. Many users don’t get response at all for their queries. Therefore, you should have a good hang of available alternatives for advancing with their help. In this article, we will discuss the most effective procedures to obtain the help you need.
How to Contact Instagram Customer Support over Phone?
It is possible to dial a number and reach out to Instagram Customer Support. They provide different numbers for users from different countries. In most cases, you can quickly reach their customer support team by dialling a number provided on their website. The phone number for Instagram is 650-543-4800.
How to Email Instagram?
If you cannot contact them over phone, write an email to their support team. Their email address is email@example.com. However, it is most unlikely that you will get a response to your email enquiry.
Official Customer Support
Check with their assistance portal if you need their customer service for your Insta account. Getting in touch with them is really a big issue as they rarely respond to emails or tickets. Still, there are ways to drive their attention towards your problem.
If you want to contact them via email, stay away from putting a generic subject like “Request for Instagram Support”. You should use something that uniquely and precisely describes your problem and also catches the attention of whoever takes a look at the Instagram support email. Innovative and Accurate – you should focus on these two qualities for the subject line.
Why Is It a Problem to Contact Instagram Customer Care?
For the regular users, options are limited to only the official channels. It is a red pill but the reality reflects the awful economics of free usage. Users and their attention are the only products here.
Instagram has millions of products and if any of these has a problem, it’s not a big concern for the social media giant. They won’t spend hundreds of dollars in addressing the issue. They would better disregard the problem and switch their attention to money-generating products.
For them, unofficial avenues exist and these offer different degrees of success, provided a particular user is a content producer or influencer with millions of followers.
We admit that dealing with a huge number of requests is not easy and sometimes, it’s simply impossible to solve non-automatable issues experienced by the free app users on a broad scale. However, small group content creators and influencers also deserve some attention.
A regular Instagram user can get help but it’s unlikely. The best way is to submit your support request to Instagram.com instead of using Instagram contact email. Here are the steps to follow:
- Visit Instagram to learn more.
- You may find Support at the bottom of Instagram.com
- Choose Privacy and Safety Centre from the left-hand menu.
- Click the “Report Something” button.
- Choose the type of problem you are experiencing.
- A link saying “report this” will pop up. Click it.
- For each issue, you need to complete a specific form.
Email Instagram Customer Support Influencers (More than 10,000 Followers)
An influencer is more vulnerable to attack. In most cases, it’s an attempt to steal your identity for selling or take control of it for monetization. If you are a regular Facebook user and hang out in the right circle, you can spot many of them posting daily for help to restore their accounts.
It has already been stated that Instagram has no committed escalation mechanism for social media influencers. If you request for escalation via the usual channels, it will be dumped with thousands of individuals with neither profile pictures nor followers.
It means you have no fair way to get quick response or even any response at all. So, the unauthorized routes are the best chance. It involves locating someone having an Instagram contact, usually anyone from your known circle, who has interacted with Instagram on his/her company’s behalf, as a business partner or an employee.
If you have none to help you the way mentioned above, prepare a budget accordingly. Due to lack of assistance from Instagram, a shoddy market has developed, with staff demanding a hefty sum (which could roll into thousands of dollars) for unauthorized Instagram help. Be very careful while conversing with someone.
How to Report Your Problem on Instagram IOS/Mobile
- Sign in to the Instagram app on your mobile phone.
- Click the icon at the lower left corner to open your Instagram profile.
- Scroll down and you will spot “Report A Problem”. Click it.
- From the popup menu, select the option that best describes your issue.
- Fill out the details about your problem in the feedback form. Give brief and accurate details of your problem; don’t load unnecessary stuff.
- Click the “Send” button.
What If You Fail to Get Account Access
Visit Instagram Official Help Support.
- Open the subsection by clicking “I believe my Instagram account has been hijacked.”
- You should report the account.
- Request a sign up link and follow the instructions to authenticate your identity.
- It may take time for Instagram to confirm your identity. But waiting pays! Reporting the account prevents a hacker from doing major harms like deleting/changing your images.
- If nothing works and you are unable to undergo the procedure of reporting the hack, you may consider using this form to submit a hacking incident.
So you see there are ways other than phone and IG customer service email to post your problems.